Privacy Policy

Information we collect

When you submit our booking, service request, or maintenance plan forms, we collect only what we need to help you:

• Your name
• Your phone number
• Your email address
• Your service address
• The service details, preferred date, and any notes you choose to share

We do not ask for payment card numbers, Social Security numbers, or other sensitive personal information through this website.

How we use it

We use your information only to schedule, perform, and communicate about your HVAC service — for example, to confirm an appointment, follow up on a repair, send a quote or invoice, or answer a question you asked us. By submitting a form, you agree that we may contact you by phone, text, or email about your request.

We do not sell your information

We never sell, rent, or trade your personal information. We share it only with service providers that help us operate the business (such as our website hosting, database, and email delivery providers), or when required by law.

How we protect and keep it

Submissions are stored in a secure, access-controlled database and are visible only to authorized Coolex Air & Heat staff. We keep records for as long as needed to service your account and meet our business and legal obligations.

Cookies and analytics

This site may use basic cookies and analytics to keep the site working and to understand general traffic patterns. This information is not used to identify you personally.

Your choices

You may ask us to access, correct, or delete the information you submitted, or ask us to stop contacting you, at any time. Email info@coolexhvac.com and we will take care of it.

Contact us

Coolex Air & Heat — Brevard County, Florida
Email: info@coolexhvac.com
Phone: 321.524.0452